✦ Product Manager · Pricing, Platforms & AI Agents
Product manager at Adobe, where I build the pricing and metering layer for Adobe Experience Platform: the credits that let enterprises pay for what they use, now including AI agents. Before Adobe: Apple Maps (MBA internship), 91APP, Shopee and Ninja Van, across the US, Taiwan and Singapore. Berkeley Haas MBA.
Featured work
Adobe · Adobe Experience Platform
Batch, streaming and edge segmentation cost real infrastructure but had no metering, so every enterprise deal was licensed case by case. I turned a loosely defined mandate into one consumption credit across services: metering, enforcement, credit pooling, and a self-serve credit dashboard I prototyped in Figma and Claude.
Adobe · Real-Time CDP
I took over a mandatory platform migration that had stalled: customers had to approve it and rewrite their audiences first, and nobody could tell them what would break. I built a refactoring playbook and two Claude tools, one for per-customer impact reports and one for outreach through 100+ account managers.
Adobe · CX Enterprise Coworker
Coworker, Adobe's AI agent platform, launched with free trial credits. I'm leading the move to paid AI credits on the same framework: usage visibility, enforcement and credit sub-pooling, so beta customers can move onto a paid plan with costs they can see.
91APP · Taiwan
User interviews with retail salespeople surfaced an underserved market for remote selling tools that leadership hadn't prioritized. I convinced senior leadership to build it, then launched a patented module for retail salespeople.
Experience
Pricing, metering and credits for Adobe Experience Platform, including AI credits for CX Enterprise Coworker, plus the Streaming Segmentation 2.0 migration.
GTM strategy and partner segmentation for Apple's business listing platform; won Maps leadership buy-in for the 2025 roadmap.
Taiwan's first publicly traded tech unicorn. Launched a retail analytics dashboard, a customer data platform pilot, and a patented remote sales module.
Reworked the chatbot's semantic rule engine for 15M users, cutting case resolution from 40 to 15 minutes.
Doubled the fleet to 3,000 in-house and 12,000 third-party vehicles, scaled parcel capacity 3.5×, and launched a new procurement business unit for e-commerce.
Beyond the roadmap
Community
I hosted the US–Taiwan High Tech Forum in Silicon Valley: demo days, expert panels and career events for more than 2,000 people.
Bringing people together
At Haas I started and led the first-ever MBA trek to Taiwan, for 60 classmates.
Off hours
Baseball fan. Bubble tea enthusiast.